Terms
Last updated: 13 October 2026
These are the terms for using Back in Color at backincolor.com. Please read them before you pay. What happens to your photo and your data is set out in Privacy.
Who we are
Back in Color is run by Nik Novak, Ob dolenjski železnici 124, 1000 Ljubljana, Slovenia.
You can write to us at hello@backincolor.com.
What Back in Color is
Back in Color is a color analysis. Software reads a photo of your face and your answers to a few questions, and works out which of 12 color seasons fits your coloring.
The result is guidance about color. Please keep its limits in mind:
- It is produced by software, from a photo and your answers.
- It can be wrong. Lighting matters a great deal: the same face in lamp light, in shadow or through a filter can give a different result from the one in daylight.
- If you skip the photo, the result rests on your answers alone.
- It is not professional, medical or dermatological advice.
Who can use it
Back in Color is for adults. You must be 18 or over to use it.
What is free and what you pay for
- Free: the questions, the photo check and a preview of your result. The preview shows your undertone and three colors that suit it.
- Paid: your full result. It has your season, a 36-color palette, colors to avoid, and guidance for makeup, hair and details such as jewelry metals and glasses frames.
Before the photo, the app tells you that the full result is paid and costs under $40. You see the exact price before you pay.
Price and payment
- The full result costs $29.99, in US dollars, paid once. There is no subscription, no renewal and no trial.
- You pay on a card page run by Stripe. It shows the total before you confirm. We never see your card details.
- The card page stays open for 60 minutes. After that, go back to the app and start the payment again.
- What you buy is the result of the analysis you have just made.
Opening your result again
Once you have paid, the result is yours to open again.
- In the same browser: a cookie keeps your colors unlocked. It lasts up to 400 days and is renewed each time you open the site.
- On another device or browser, or after your cookies are cleared: choose "Already paid?" on the first screen and enter the email you paid with. We send a link that works for 20 minutes.
There are no accounts and no passwords. Getting back in from another device depends on the email you gave when you paid, so pay with an address you will still be able to read.
Retakes
If the result does not feel like you, you can redo the analysis at no extra cost. Choose "Redo my analysis" in your result, then take the photo and answer the questions again.
- If the new result is different, it replaces the old one on your purchase.
- Your purchase can move to a new result up to 3 times. A retake that comes out the same does not use one up.
- After that you can still redo the analysis, but the result on your purchase stays as it is. The app tells you so before you start.
Refunds
Your result opens as soon as you pay, so a result that was delivered is not refunded. If it does not feel like you, you can redo the analysis (see Retakes).
If your result did not open, or the analysis failed, write to us within 14 days of paying and we will refund you in full. A refund ends access to the result.
If you live in the EU or the UK: by paying you ask us to deliver your result at once, and you accept that the 14-day right to cancel ends when it is delivered. The card page says so before you pay.
If a payment is taken back through your bank or card issuer, access to the result ends in the same way.
Your photo and your data
The app asks before it uses your photo, and you can skip the photo and use your answers only. What happens to the photo, what we keep and who else handles it are set out in Privacy.
Governing law
These terms are governed by the law of Slovenia, without taking away any protection a consumer has under the law of the country she lives in.